Organizational Ombuds – Using Mediation to Impact Evolving Organizations
Join a panel of Ombuds moderated by Anthony Keen-Louie – Associate Ombuds at UC Santa Cruz and Adjunct Lecturer in Law at USC Gould School of Law to share more about how skills in mediation are a critical component of Ombuds work. Learn how combining a variety of career experiences with intentionally developed skills in […]
Applications & Innovations in AI – Some Really Useful Tools for ADR Practitioners are Right at Your Fingertips!
This workshop will introduce ADR practitioners to the most recent innovations in AI technology and provide live online demonstrations of some of the latest and greatest AI practice tools in the marketplace today. The program also will present developments underway at the AAA and its technology partner ODR.com and how they’re expected to improve case […]
Center Stage: Commanding the Spotlight in an Emerging Mediation Market
Join Murphy Funkhouser, a seasoned marketing and branding expert with over 20 years of experience, for an engaging and transformative session designed specifically for professionals navigating the evolving mediation market. In this dynamic talk, Murphy will provide invaluable insights into how you can elevate your mediation business and stand out in a landscape where mediation […]
The Role of Emotional Intelligence in Mediation
“Until we develop emotional self-awareness, we will project our own unrecognized emotions onto others.” Bowling and Hoffman (2003) In this hour-long interactive presentation, we will discuss emotional intelligence and its crucial role in effective mediation. We will explore the five components of emotional intelligence and their impact on the mediation process. By understanding the importance […]
Walking the Tightrope: Mediation’s Balancing Act Between Facilitation and Legal Advice
This presentation explores the critical importance of maintaining clear boundaries in mediation, focusing on the potential ramifications of mediators giving legal or general advice. Designed for both attorney and non-attorney mediators, this lecture examines the delicate balance between facilitating communication and inadvertently stepping into an advisory role. Attendees will gain insights into the distinctions between […]
Follow the Science: Proven Strategies for Reducing Unconscious Bias
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Closing Plenary: TBD
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Special Plenary: Mediating Through Different Lenses
Mediators naturally walk into the room seeing and hearing everything through the lens of their own life experiences – most notably their training and education. One concept we hold dearly at the American Institute of Mediation is to help mediators become more complete in their skill sets. In this unique workshop, our trainer, Lee Jay […]
Keynote: Mediating with Heart and Mind in Divided Times
At SCMA’s Annual Conference, Dr. Singh will discuss “Meditating with heart and mind in divided times”. During the election year, when it seems like our society and our politics is broken, Dr. Singh will look at the historical lens of unity and divide and he will discuss the science and the psychology of building trust […]