Join a panel of Ombuds moderated by Anthony Keen-Louie – Associate Ombuds at UC Santa Cruz and Adjunct Lecturer in Law at USC Gould School of Law to share more about how skills in mediation are a critical component of Ombuds work. Learn how combining a variety of career experiences with intentionally developed skills in mediation opens the door to the Ombuds field. Also, learn how Ombuds work came to be, where it is now, and where it is headed as the field rapidly attempts to respond to the changing world.